Customer service

CONTACT CENTER

Quality is the key of success!

For us, every opportunity for dialogue with the Customer is essential to strengthen the business relationship.

That’s why we optimize the contact. Thanks to us you will acquire a precious vision of your Customers.

INBOUND

  • Orders service
  • Customer service and assistance
  • Cross-e Upselling
  • Complaints management

OUTBOUND

  • Welcome call
  • Reactivation of old Customers
  • Dialogue with dafualt Customers
  • Classification of persons and addresses

CONSULTING

Recognize the potential!

Gather all communication and interaction processes in a single efficient customer management.

Not only! Recognize the potential of the clients, analyzing the areas of their activity, which are decisive for the construction of winning communication and service strategies.

OUR SERVICES

  • Service strategies
  • Outsourcing strategies
  • Customer management consulting
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